Overview: If you’ve just purchased a Ledger device, Ledger.com/start is the canonical starting point to set it up safely. This guide expands on the official flow: unboxing and verification, installing Ledger Live, initializing the device, safeguarding your recovery phrase, installing coin apps, updating firmware, and confirming your first test transaction.
Why Ledger.com/start matters
Using a hardware wallet is one of the simplest, most reliable ways to secure cryptocurrency. Ledger devices store private keys on-device and require physical confirmation for any outgoing transaction. Starting your setup at Ledger.com/start reduces the chance of encountering malicious impostor pages or phishing links. The instructions below are aligned to the core principles recommended at Ledger.com/start.
Unbox and inspect
- Examine packaging: Confirm the box is factory-sealed. Any sign of tampering should be treated with suspicion.
- Review contents: Device, cable, recovery card, and documentation should be present.
- Keep receipts: Save purchase proof and serial numbers in an offline record for warranty and support queries.
Step 1 — Open Ledger.com/start
Always go directly to Ledger.com/start — type it or click a trusted bookmark. Do not follow random search results or social links. Ledger.com/start guides you to the exact Ledger Live download for your platform and provides step-by-step instructions tailored to your device model.
Step 2 — Install Ledger Live
Ledger Live is the official companion app used to install blockchain apps, manage accounts, check balances, and perform firmware updates. Download Ledger Live only via Ledger.com/start. Ledger Live is available for Windows, macOS, Linux, iOS, and Android.
Step 3 — Initialize your device
- Connect the device using provided cable when prompted by Ledger Live.
- Choose "Set up as new device" unless restoring.
- Create a PIN — choose something secure yet memorable; this PIN is required locally to unlock the device.
- Record your 24-word recovery phrase exactly in order — the device will show the phrase word-by-word. Write it on the included card or a durable metal backup. Never store the seed digitally.
Step 4 — Secure recovery & storage strategies
The 24-word recovery phrase is the ultimate key to your funds. If your device is lost or damaged, the recovery phrase restores access. Best practices:
- Use a quality metal backup (fireproof/waterproof) for long-term storage.
- Split copies across secure, geographically separated locations (e.g., home safe, bank safe deposit box).
- Do not photograph or copy the seed into cloud services or connected devices.
Step 5 — Advanced protection: passphrases & multi-sig
A passphrase augments the recovery seed and creates hidden accounts; it adds security but also complexity. Consider multi-signature wallets for very high-value holdings — both are advanced features you should research on Ledger.com/start and Ledger Academy before implementing.
Step 6 — Firmware & Ledger Live updates
Always update firmware and Ledger Live via official channels. Ledger Live will notify you about required updates. Confirm updates directly on the device screen and never let third parties perform updates on your behalf. Firmware updates often include critical security improvements and support for new currencies — follow update steps at Ledger.com/start.
Step 7 — Install apps & manage assets
Ledger devices host small apps for each blockchain. Install apps only through Ledger Live. Add accounts, check balances, and manage tokens from within Ledger Live. Remove apps you don’t need if device storage is constrained — you can reinstall safely later without losing the recovery seed.
Step 8 — Sending & receiving: safety checklist
- Verify receive addresses on the device display, not just in the app.
- Send a small test amount before large transfers.
- Confirm amounts, destination addresses, and fees on-device before approving transactions.
Common pitfalls
- Saving recovery phrase in digital photos or notes — avoid at all costs.
- Responding to unsolicited messages requesting your seed or PIN — Ledger support will never ask for them.
- Buying used devices without full assurance they are new — always prefer new-in-box from authorized channels and Ledger.com/start/shop.
Checklist before you consider your wallet "live"
- Package authenticity verified.
- Ledger Live downloaded from Ledger.com/start.
- PIN set and 24-word recovery recorded and stored securely.
- Firmware and Ledger Live updated to latest version.
- Small test transaction completed and verified on-device.
Need help? Official resources
If you require support or troubleshooting, use only the official resources listed at Ledger.com/start. Do not trust links or offers from strangers on social media. Ledger support will never ask for your 24-word recovery phrase or PIN — if anyone does, it is a scam.
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